
The arrival hall at Bali Ngurah Rai International Airport is the area of the airport terminal where arriving passengers exit the airport after clearing immigration, baggage claim, and customs. The arrival hall is located on the ground floor of the airport terminal and can be accessed via escalators or elevators from the airport’s arrivals gate.
The arrival hall at Bali airport is designed to be spacious and welcoming, with modern facilities and amenities for the convenience of passengers. The hall is typically divided into different areas, including baggage claim, customs clearance, and the public arrival area.
After clearing immigration, passengers will proceed to the baggage claim area, where they can collect their checked-in luggage. Baggage claim areas are usually located near the arrival gates, and passengers can identify their luggage by the baggage tag given to them at check-in.
Once passengers have collected their luggage, they will proceed through customs. Customs officials may inspect luggage or ask questions regarding the items passengers are bringing into Bali. It is important for passengers to have declared any restricted items or goods to customs officials to avoid any penalties or legal issues.
After clearing customs, passengers will enter the public arrival area, where they can meet their friends, family, or travel companions. The arrival hall is equipped with several facilities for the convenience of passengers, including ATMs, currency exchange counters, public telephones, and taxi counters.
Below we present the picture of Arrival Flow at Bali International Airport:

Arrival Flow at Ngurah Rai International Airport Denpasar
- Landing: To comply with COVID-19 protocols in Indonesia, passengers may be required to show their Satu Sehat Application account to the officer upon arrival at the airport.
- Temperature Check: If the temperature is under 37.5 Celcius, the passenger will continue to the next lane. If the temperature is the same or about 37.5 Celcius, the passanger will be checked by the health quarantine officer & have to do the RT-PCR test.
- Check Point : Scan he QRCode by Satu Sehat Application
- Health Quarantine Counter: Passengers will be required to show their RT-PCR test and vaccination documents upon arrival at the airport; if a passenger has not get the COVID-19 vaccine, they will be required to present a negative RT-PCR test result before being allowed to proceed.
- VOA: VOA service, The Visa on Arrival (VOA) service at Bali Airport is available for citizens of 86 countries.
- Immigration Counter: Immigration process
- Conveyor Belt: Passengers at the airport can retrieve their luggage at the designated conveyor belt before proceeding to the Customs Counter
- Customs Counter: Show your e-CD QRCode and scan it
- Pick Up Zone: Have a nice trip in Bali
Understanding the arrival flow at Bali Airport is crucial for a smooth travel experience. The airport can be a busy and overwhelming place, especially for those who are unfamiliar with the process. By being prepared and knowing what to expect, travellers can reduce the stress of travel and ensure a more enjoyable experience.
Looking for a smoother and more personalized journey? Bali Midori has got you covered with our VIP Airport Fast Track Services. Our team will take care of your VOA (Visa On Arrival), immigration clearance, skip the queue, ensuring that you have a stress-free and efficient experience. To make your travel experience even more comfortable, we offer a range of transportation options, from luxury cars to regular vehicles and large vehicles to suit your needs. Save now and travel in comfort with Bali Midori!


